dryfter: (spider)
[personal profile] dryfter

Christ on a Bike. You'd think it'd be easy to pay your mobile phone company money in order for them to upgrade you to a new handset, right?

Wrong.

Orange really dropped the ball on this one:

  • The orange webshite has listed the Sony Ericsson P910 as being out of stock for ever.
  • The retail store I visited claimed they didn't even do the SE P910i. I had to get their own catalogue out to persuade them otherwise.
  • The retail store tried to sell me a Treo 650, but this fell thru when they spent half an hour trying to enable the handwriting recognition they claimed it had.
  • Google says, no, the Treo just doesn't have it. Annoyingly.
  • And it's more expensive than the P910 anyway.
  • Carphone warehouse do Orange upgrades as well - but (a) don't have stock of the P910, and (b) Wanted 50% more cash than Orange themselves.

Giving up on the highstreet, I tried calling Orange HQ.

  • First guy I spoke to said no, I'd have to wait for a P910 to come into stock. No, no firm dates available. Could be forever.
  • Second girl I spoke to said yes, they are all on back-order.. BUt there are some uncollected ones lying around, and she could give me one.. But without a discount. If I want the discount, I have to go into the backorder queue. oookaaay....

I gave up on the P910, and decided to get the SPV M500, aka a rebranded Magician. Not a bad piece of kit, apparently - and cheaper than the P910. Of course, this was prone to disaster as well:

  • Phoning Orange, I'm told that the phone is only available to business customers. I can't have it, no matter what I pay.
  • It's available for Upgrade via the website though, I say - So she recommends I just do that then.
  • So I do. I'm just waiting for something else to go wrong now..
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Toby "dryfter" Wintermute

December 2010

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