dryfter: (Default)
[personal profile] dryfter
just discovered that a birthday present gift I posted last week arrived - completely empty!

Robbed by the Royal Mail..

(no subject)

Date: 2004-10-14 02:48 pm (UTC)
juliet: (Default)
From: [personal profile] juliet
I presume you'll be complaining to the RM?

(no subject)

Date: 2004-10-14 02:52 pm (UTC)
redcountess: (Default)
From: [personal profile] redcountess
The most they'll do is send a form letter and a pack of first class stamps as compensation :-/

From a list I'm on...

Date: 2004-10-15 01:55 pm (UTC)
From: [identity profile] chiselwright.livejournal.com
Quoted from a RM thread somewhere else. Old Street ... you could just pop in on your way home ...

do what I did, write to

Allan Leighton
Chairman
Royal Mail Group plc
148 Old Street
LONDON
EC1V 9HQ

Adam Crozier
Chief Executive
Royal Mail Group plc
148 Old Street
LONDON
EC1V 9HQ

and threaten to take it to PostComm (http://www.postcomm.gov.uk) and Postwatch (http://www.postwatch.co.uk/).

I got a reply within a week and now my mail now arrives in a timely fashion, into the right letterbox....

logging a complain thru their website or thru their 0845 number got me nowhere...

(no subject)

Date: 2004-10-14 03:10 pm (UTC)
From: [identity profile] wintrmute.livejournal.com
From http://www.livejournal.com/users/sparklielizard/512706.html:

"At present, Postwatch is receiving an unprecedented number of complaints and there
may be a delay before I can refer your case to the Royal Mail Group. There has also
been a significant increase in the volume of cases that Postwatch has referred to the
Royal Mail Group. Currently they have an extremely large backlog of Postwatch cases.
Regrettably, this will add a further delay to your case."

(no subject)

Date: 2004-10-14 02:51 pm (UTC)
From: [identity profile] sparklielizard.livejournal.com
Tesco: Sorry Sir, but before you enter our store, could you please pay us a few quid?
You: Whatever for?
Tesco: Well, just in case one of our staff decides to rob you - unless you pay us we won't investigate and you won't be entitled to your possessions back

(no subject)

Date: 2004-10-14 02:54 pm (UTC)
redcountess: (Default)
From: [personal profile] redcountess
We really should form a lobby group called Casualties of Royal Mail or something :-/

(no subject)

Date: 2004-10-14 02:56 pm (UTC)
From: [identity profile] alexmc.livejournal.com
Absolutely, I'll join. My colleague will join.

(no subject)

Date: 2004-10-14 02:59 pm (UTC)
From: [identity profile] voofy.livejournal.com
me too

though I'm one of the lucky few, I got to see the postman who stole my birthday present jailed (not for stealing from me though, I happened to be working in the crown court when he was sentence for some of his other thefts, and I was allowed to watch the sentencing)

(no subject)

Date: 2004-10-14 03:47 pm (UTC)
From: [identity profile] alexmc.livejournal.com
someone on the street next to mine got into the local paper because he was complaining that poor post was ruining his business.

Approx 10 percent mail which arrives at my house is actually addressed to a totally different house. Assuming that this is not specifically my problem it suggests to me that maybe 10% of mail *for me* is going to different houses.

(no subject)

Date: 2004-10-14 03:33 pm (UTC)
miss_squiddy: (Default)
From: [personal profile] miss_squiddy
I'll join that too. You would think recorded delivery items might just get through - but no!

I've had to redirect all of my mail to a friend's house.
:(


PS: I think in some cases you can get compensation up to £28 or some sort of stupid amount like that...

(no subject)

Date: 2004-10-14 03:41 pm (UTC)
redcountess: (Default)
From: [personal profile] redcountess
Oh, I'm so sorry to hear that! As far as I'm aware, we've just had problems with Standard Parcels and rental dvds sent 2nd class disappearing in transit. Nobody should have to put up with this type of service! Then again, it's just as bad in Australia - I once asked a guy to mail me some jewelry I'd left at his place (ummm), just a toe ring and anklet, and when I got the envelope they were gone. I thougt initially it might have been him playing funny buggers, but now I'm not so sure.

(no subject)

Date: 2004-10-14 02:55 pm (UTC)
vatine: Generated with some CL code and a hand-designed blackletter font (Default)
From: [personal profile] vatine
Report it to the police? Either by yourself or by the recipient. There's been "obvious" theft and surely a postman stealing from parcels would be punished severely?

Saying that, I only know the relevant Swedish legal space and that only from a 20-minute quick brief before I (armed, no less) acted as an "instant postie" on taht day's delivery of mail from the regiment to the nearest postal facility.

(no subject)

Date: 2004-10-14 02:59 pm (UTC)
From: [identity profile] drreagan.livejournal.com

It was once considered treason to interfere with the Royal Mail.

Unfortunately, treason is no longer punishable by hanging (repealed in '98 apparently)

Though, now that the Royal Mail is privatised, its probably not even treason either.

(no subject)

Date: 2004-10-14 03:05 pm (UTC)
From: [identity profile] sparklielizard.livejournal.com
Amusingly on their mail redirection form it says that "falsely redirecting mail is a criminal offence" As they're so certain on that, I am considering ringing the police and having them arrested! How on earth are they exempt from the laws of this country?!!

(no subject)

Date: 2004-10-14 03:10 pm (UTC)
vatine: Generated with some CL code and a hand-designed blackletter font (Default)
From: [personal profile] vatine
Yah, the bit I was most surprised was that since I had (then) a current permit to use deadly force as and when needed, I was required to use deadly force, iff needed, to prevent interference with the mail, while it was under my supervision.

(no subject)

Date: 2004-10-14 03:14 pm (UTC)
From: [identity profile] scyph.livejournal.com
almost makes you want to post letter bombs doesn't it? :)

(no subject)

Date: 2004-10-14 05:05 pm (UTC)
From: [identity profile] feanelwa.livejournal.com
Was it something small and heavy? It's quite easy for things to fall out if a parcel unseals accidentally, and because the supervisors aren't really supposed to look at the stuff inside the envelope or parcel, they might have sealed it back up but missed something.

I have a feeling there's one person in a depot in London somewhere who's turned thief. I wonder who we ought to tell?

re: missing mail

Date: 2004-10-16 11:07 am (UTC)
From: [identity profile] wintrmute.livejournal.com
It was a DVD, in a fairly well sealed padded bag. I'd find it quite hard to believe it undid and fell out on it's own accord, and then resealed. Oh well..

Re: missing mail

Date: 2004-10-16 12:42 pm (UTC)
From: [identity profile] feanelwa.livejournal.com
I should think if a DVD fell out in a depot, the sealing-things-back-up person would spot it. On with the complaint! (And maybe soon they'll correllate the number of complaints with the area and make some kind of enquiry!)

(no subject)

Date: 2004-10-14 06:31 pm (UTC)
From: [identity profile] krispen.livejournal.com
anthrax revenge?

lost mail

Date: 2004-10-21 03:09 pm (UTC)
From: (Anonymous)
This arrived completely empty, birthday message disappeared, with just a fold in the envelope to hint that once a CD may have been inside.
Who to blame? Aussie customs? Local mailbox thieves? Curious postpeople?
Mum Anon

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dryfter: (Default)
Toby "dryfter" Wintermute

December 2010

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